SERVICE CONTRACT TERMS AND CONDITIONS
We sell our own Service Contracts (Extended Warranties)
State registration number S 3584
Scope of Coverage:
1. All parts and labor necessary to repair your covered plasma, flat panel LCD, or DLP projection television. Home theater system warranties cover remote programming loss, receiver, audio distribution system, DVD player, and all of the speakers purchased from All Video.
ADDITIONAL COVERAGES: REMOTE CONTROL TRANSMITTERS AND BATTERIES
2. COVERAGE PERIOD:
Your coverage begins and ends on the dates identified on the face of this service contract.
3. LOCATION OF SERVICE:
a) In-home service: If “in-home” service is specified, service will be provided at the address identified on the face of this service contract. If your product needs to be removed and repaired elsewhere, pick-up and return expenses will be covered.
b) Carry-in service: If “carry-in” service is specified, you are responsible for delivering your product to and from the authorized repair center.
4. IF YOU NEED SERVICE:
Call All Video Repair at 1-800-FIX MY TV (1-800-349-6988)
5. IF YOU MOVE:
Out of the service area of All Video Repair, you will receive a full pro-rated refund.
6. IF YOU SELL YOUR PRODUCT
You can assign the product coverage to another person by notifying All Video Repair in writing. Transfer will occur provided the new owner resides within the service area of All Video Repair.
7. CANCELLATION:
You may cancel your service contract at anytime for any reason. Cancellation must be in writing. You will receive a full pro-rated refund, or can be transferred to a new Television.
8. LIMITATIONS:
a) Indirect Damages: In no event will All Video Repair be liable for special, indirect, incidental or consequential damages.
b) Unavailable Parts: In the event that repair parts are not available, you will receive a full pro-rated refund.
9. WHAT IS NOT COVERED:
a) Physical damage, cabinet parts, or spillage
b) Failures or parts covered by a manufacturer’s warranty or recall program whether the manufacturer is in business or not and all new products with less than an original 90 day manufacturer’s parts and labor warranty
c) Conditions beyond the control of All Video Repair; damage resulting from wiring, power supply, infestation negligence, misuse, acts of God, inaccessible products.
10. FINANCIAL RESPONSIBILITY:
All Video Repair is financially obligated to uphold this service contract, 6465 Sierra Ln, Dublin, CA 94568. Additionally this policy is protected by an escrow account.
11. ADDITIONAL QUESTIONS:
If you need further assistance or information concerning service contracts, please write or call:
All Video Repair
6465 Sierra Ln
Dublin, CA 94568
925-833-8716
